REFUND POLICY

It is a condition of entry that you agree to our refund policy.

We will offer a refund less admin fee ONLY PRIOR to 1 January 2024. 

Post that date we do not offer refunds nor transfers to future events.

We apologise, however this is pretty much standard procedure for events for reasons of sunk costs by that time.  

Exceptions are not made for late injuries or clashes of unexpected 'other engagements', so please do not request as refusal often offends. And we don’t want to offend you.

The only reason we will consider is pregnancy. Of course.  

You can transfer your entry to other person. You cannot transfer to a future event.

CAN I TRANSFER MY ENTRY TO A FUTURE EVENT, LIKE NEXT YEAR?

Nope. As above, this is not possible again due to sunk costs.

CAN I TRANSFER MY ENTRY TO ANOTHER PARTICIPANT?

Absolutely! This is the best option as it doesn’t cost you (assuming whomever you transfer too coughs up) and it doesn’t cost us (‘cause we already assumed you were turning up!).

To arrange a transfer to another person please email chris@tourdetrails.com with the following:

• Name (of new participant, the lucky duck):

• DOB

• Mobile

• Email

• Address

• Medicals (if any)

• Emergency contact (name, relationship and mobile)